Falcon Furniture Watford

  1. Introduction

Falcon Furniture Watford (“we”, “us”, or “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, visit our showroom, or interact with our services (“Services”).

Our website may contain links to third-party websites not governed by this Privacy Policy. We recommend reviewing the privacy policies of those websites before providing any personal data.

By accessing or using our Website or Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website or Services.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have any questions about this Privacy Policy, please contact us at info@falconfurnitures.co.uk

  1. Who We Are

We comply with the UK Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).

  1. What We May Collect

We may collect and process the following categories of personal data:

  • Identity Data: Name, title
  • Contact Data: Phone number, email address, delivery address
  • Transaction Data: Details about purchases, orders, or enquiries
  • Technical Data: IP address, browser type and version, operating system
  • Usage Data: How you interact with our website and services
  • Marketing & Communications Data: Preferences for receiving marketing communications
  • Cookies Data: Please see Section 5 for more information

We do not collect special category (sensitive) personal data or criminal conviction data.

If you provide personal data on behalf of another person, you must ensure you have their consent to do so.

  1. How We Collect and Use Your Data

How we collect data:

  • Direct interactions (in-store, phone, email, website forms)
  • Website enquiries and quote requests
  • Orders and delivery arrangements
  • Customer feedback and reviews

How we use your data:

  • To process and manage orders
  • To arrange deliveries and installations
  • To communicate with you regarding enquiries or purchases
  • To improve our website, services, and customer experience
  • To comply with legal and regulatory obligations
  • To send marketing communications (with your consent)

Legal bases for processing:

  • Performance of a contract
  • Legal obligation
  • Legitimate interest
  • Consent (for marketing)

You may withdraw your consent at any time by contacting us at info@falconfurnitures.co.uk

  1. Cookies

We use cookies on our website to enhance user experience and analyse website traffic.

For more details about the cookies we use and how to manage them, please see our Cookies Policy.

  1. Data Storage and Security

Your personal data may be stored or processed outside the UK. Where this occurs, we ensure appropriate safeguards are in place.

We use appropriate security measures such as secure servers, access controls, and encryption to protect your personal data. However, no method of transmission over the internet is completely secure.

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements (typically up to 7 years).

  1. Disclosure of Your Information

We may share your personal data with:

  • Employees and contractors on a need-to-know basis
  • Delivery and installation partners
  • Professional advisers (e.g. accountants, legal advisers)
  • Authorities where required by law
  • Third parties in the event of a business sale or restructuring

All third parties are required to respect the security and confidentiality of your personal data.

  1. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Object to or restrict processing
  • Request data portability
  • Withdraw consent for marketing communications

To exercise your rights, please contact info@falconfurnitures.co.uk

  1. Links to Other Websites

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those websites.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

  1. Automated Decision-Making

We do not use automated decision-making or profiling that produces legal or significant effects on you.

  1. Terms and Conditions

Please review our Terms and Conditions, which govern the use of our Website and Services.

  1. Your Agreement

By using our Website or Services, you confirm that you have read, understood, and agree to this Privacy Policy.

  1. Dispute Resolution

We aim to resolve any disputes fairly and promptly. This Privacy Policy is governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Information:
Falcon Furniture Watford Ltd
Email: info@falconfurnitures.co.uk
Website: falconfurnitures.co.uk

 

Effective Date: 01/01/2026
Website: falconfurnitures.co.uk